wiTECH 2.0 Knowledge Base

4th - How-To Setup Okta MFA for New Users - Aftermarket

Wed, Apr 17, 2024 MFA, MultiFactor Authentication, Multi Factor Authentication, 2FA, 2 Factor Authentication, Two Factor Authentication, Okta, UbiKey 0 160

For Aftermarket Users ONLY Aftermarket Setup Process: For a video version of the Aftermarket wiTECH 2.0 Setup Process, please see Video - How To Setup wiTECH 2.0 For Aftermarket Users . 1st - Getting Started with wiTECH 2.0 - Aftermarket 2 Read More

Mopar Diagnostic Pod Overview

Mon, Feb 1, 2021 microPod, microPod II, MDP, Mopar Diagnostic Pod, mdp 7 8825

Mopar Diagnostic Pod (MDP) is an essential tool for wiTECH 2.0 and wiADVISOR that provides required advancements for your dealership. The MDP is required to diagnose and repair the 2021 WL and other upcoming Stellantis vehicles equipped with the Atla Read More

3rd - Configure Wi-Fi on a VCI

Fri, Oct 9, 2020 Wi-Fi, WiFi, Wireless, Network 20 35202

For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians to VCI Read More

1st - Associate Service Technicians to VCI Devices

Fri, Oct 9, 2020 microPod, microPod II, microPod 2, MDP, Mopar Diagnostic Pod, Associate Technicians 25 29384

For North America Dealerships ONLY NA Dealership VCI Setup Process: For a video version of the North America Dealership wiTECH 2.0 setup process, please see Video - How-to Setup a new device for wiTECH 2.0 . 1st - Associate Service Technicians to VCI Read More

Vehicle Reprogramming Subscription

Tue, Jun 30, 2020 VRS, Vehicle Reprogramming Subscription, Flash 25 57706

Effective July 15, 2020, wiTECH 2.0 Aftermarket customers will be required to purchase Vehicle Reprogramming Subscription (“Reprogramming Subscription”) to flash Stellantis vehicles. The Reprogramming Subscription fee is $35 per VIN for duration of o Read More

Account Locked After Too Many Failed Login Attempts

Wed, Jan 23, 2019 2 8127

Overview wiTECH 2.0 will automatically lock a users account after 5 consecutive failed login attempts. The account will be locked for only 15 minutes. Once the account has become unlocked, the user will have another 5 attempts to login again Read More

Security Gateway Module - Aftermarket Specific

Wed, Jan 23, 2019 secure, Secure Gateway, SGW, Security Gateway 0 12289

Overview In an effort to improve vehicle security, 2018+ model year vehicles will be equipped with a secure gateway (SGW) module. This module is designed to prevent any unauthorized users from communicating on the CAN bus. If the SGW module fails to Read More

StarMOBILE Desktop Client Application Support has been Discontinued

Mon, Apr 16, 2018 5 3230

The StarMOBILE Desktop Client Application is no longer supported. StarMOBILE Desktop Client Application Users are not able to login to DealerCONNECT/TechAuthority Site to download flash files. Users, including aftermarket cu Read More

StarSCAN Tool Support has been Discontinued

Mon, Apr 16, 2018 1 2469

The StarSCAN Tool is no longer supported. StarSCAN Tool Users are not able to login to DealerCONNECT/TechAuthority Site to download flash files. Users, including aftermarket customers, are required to update to wiTECH 2.0 System. If you would li Read More

How-to Utilize an Apple® Device as a Mobile Hotspot

Thu, Feb 1, 2018 iphone, ipad, apple, apple product, apple phone, apple tablet, roadtesting, driving, hotspot 1 20404

Description: Apple® products such as iPhones and iPads equipped with cellular capabilites may also be used as a mobile hotspot. Due to confusion on how to configure a VCI to an Apple® device's personal hotspot, this article will provide a step-b Read More

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